Which? Trusted Traders is an endorsement scheme run by Which? that recognises reputable traders who successfully pass an assessment process carried out by the trading standards professionals. Not just anyone can become endorsed.
When traders join the scheme, they have to agree to abide by the details in the code of conduct. It is an extra layer of security that ensures Which? Trusted traders are following best practice and procedures in relation to how they handle: consumer contracts; goods and materials; taxes; consumer cancellation rights; payments; guarantees and warranties; insurance complaints; and other areas.
We are proud to have been endorsed by Which? Trusted Traders.