Testimonials

Electric Loft Ladder

Mr Y - "Excellent, professional Service. I was recommended EA Loft Ladders by a neighbour who had had his loft partially boarded and a drop-down ladder fitted. I engaged EA Loft Ladders to board the entirety of my loft, install some lighting, increase the size of the loft hatch and install a drop-down ladder. When they arrived to quote, they gave me several options to achieve my desired outcome and highlighted the pros and cons of each. The team were incredibly efficient, managing to complete the entirety of the work in one full working day rather than the 1.5-2 working days quoted. They arrived early and stayed after 5 to get the job done rather than stretching the job out over 2 days which meant I was bound to the house far less than I had initially anticipated. The team were incredibly friendly and professional. They made sure I knew how to operate the newly installed latch and ladder before leaving site and stressed that if there were any issues arising post installation that I was to let them know so they could return to fix. The team were also incredibly fastidious in cleaning up after the work. There was absolutely no evidence that they had been in which is more than I could expect from the average building contractor! Overall I would highly recommend to anyone considering having work done to their loft." - February 26th 2019

Mr M - "Outstanding Service. Having requested quotes from three companies, one of whom never provided a quote and one who did not get to see us on the day of our survey, and thus could only quote over the phone, we were delighted with the efficient and thoughtful survey offered by East Anglian Loft Ladders. They clarified all our options for us, providing excellent information, including videos so we could see how different options would work. We were even more impressed that they were able to complete the work within a week of quoting for it. Our new hatch and ladder were installed to a very high standard and the standard of customer care was equally excellent. The polite and friendly manner of the two members of the family firm who carried out the work was as good as any offered by craftspeople who have carried out work for us over the years. This is a family firm that will not disappoint its customers; we wholeheartedly recommend them."  February 7th 2019

Mr B - "From my first contact with East Anglian Loft Ladders I couldn't have been more satisfied. I had an initial survey where the various types of ladders available was discussed and the best position for the new installation. I needed a good quality wooden ladder with a handrail and wide treads. I decided after advice to re-site the ladder from its original position to a new position in the spare room. I then had a subsequent survey where everything was finalised. I was offered a choice of installation date and the day before our chosen date I was called to confirm the arrangements and time. David and Mark arrived exactly on time and commenced work ensuring flooring and carpets were protected against dust and dirt. The old loft ladder was removed and taken away, the new one fitted and the old loft hatch boarded over. When the installation was completed the operation was demonstrated. The workmanship was excellent, the quality, siting and operation of the ladder is just as described. Thank you" - December 6th 2018

Mr M - "Arrived on time, 2 very pleasant men. Work carried out satisfactory and cleared up after themselves well . Well done." - November 2nd 2018

Mr G - "A great service all round, they was a few hundred pounds cheaper then a rival quote. They completed the Job in one day and is a very nice family business. Would definitely recommend!" - November 1st 2018

Mr C - "The work was carried out to a high standard. The guys that did the work were very punctual, friendly and efficient.
They left everywhere clean and tidy. You wouldn’t have known they had been.
Would highly recommend this company." - October 25th 2018

Wooden Loft Ladder with Loft Hatch

Mrs M -  "Friendly and very professional family run company! Completely satisfied with every stage of the job - from booking the quote to completion of the work. Would highly recommend this company!" - October 19th 2018

Mr B - "Excellent and clean work." - September 6th 2018

Mr V - "David and the family business are incredible! Not only do they specialise in loft ladders/boarding but the friendly, professional and excellent service is simply incredible. I've always tried to support local business wherever possible and it's companies like this that make it a joy to be a customer of. They were clean, timely and very efficient! I cannot recommend highly enough." - August 17th 2018

Mr W - "Mark and David fit in our job on short notice - we realised just a week before the birth of our daughter we were going to need loft space to replace lost storage in our once-spare room, as baby stuff started filling up our small terraced house. They were courteous, friendly, and did wonderful work, in really terrible weather for it (30+ degrees!). We are really pleased with the result: the loft is fully boarded with led lights, and there is a new opening with a proper wooden ladder, We would absolutely recommend them." - August 13th 2018

Mr E - "A prompt quote, they understood what I required and then installed efficiently maintaining a clean working area." July 18th 2018

Mr F - "Extremely pleased with the service from East Anglian Loft Ladders. I received a call the day before to confirm the time of the appointment and they arrived bang on time. The installation team were very polite and they put down tarpaulins to protect the carpets. The work was carried out to a high standard and they hoovered and cleaned up leaving the area spotless. I would definitely use them again and would recommend them without hesitation." - July 15th 2018

Loft boarding with a wooden loft ladder

 Mr P - "Very friendly and professional. Had loft boarded and ladder installed. Loft looks amazing. Total transformation. The team were very informative and helpful throughout. Also left the house very tidy. The work was carried out over 3 extremely hot days but they did not let the heat slow them down, working tirelessly to get the job done to a very high standard. Being a family run business you can tell they take great pride in their work. Would definitely recommend to anyone and would use them again in the future." -  July 14th 2018 

 Mrs H - "This is a family company. They were extremely professional, and not only floored my loft but did extra things. To make it easier to access my loft my loft ladder was repositioned. Thoroughly recommend East Anglian Loft Ladders." - July 13th 2018  

Mr H - "We engaged East Anglian Loft Ladders on the basis of their highly professional approach when conducting the initial survey. We were delighted with the installation, completed swiftly, but with a great attention to detail, even adjusting the original proposals to include our specific requirements for a special shelving arrangement. Once the work was done, so tidy were the team, it’s not possible to even see where they’ve worked ! We would not hesitate to recommend this company, an excellent small family firm, delivering a fantastic service." - July 11th 2018

Mr W - Just to say thank you for the excellent job you did boarding out my garage roof space and fitting the light and ladder. I'll certainly be recommending you to friends." - May 10th 2018

Mrs S - "I had my loft boarded and they put in insulation and I had the ladder and hatch done as part of their package. They arrived on time and made sure everything was tidy and they were extremely polite.
I will always recommend them not only for the great work they did but also for the customer service. Thank you
" - April 7th 2018

Mr G - "A thoroughly professional family run company. Reputable, reliable and very reasonable, highly recommended!" - March 31st 2018

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